Author Archive

Google AdWords Extensions Extended Again

Friday, August 27th, 2010 by Mike Small
Google Buzz

You may have seen seller rating extensions like these in some Google AdWords sponsored links lately. Note they are a little different depending on whether they show in the top of the page sponsored links or on the right.

Seller Rating Extensions

Seller Rating Extensions

This is the newest ad extension available to AdWords advertisers. If an online store is rated in Google Product Search, with 4 or more stars and at least 30 reviews, seller ratings can be associated with its AdWords ads. These ratings will show up automatically if the above requirements are met and there is no set up involved.

As of now this feature is in limited release but is being rolled out to all eligible accounts.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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New Keyword Targeting Feature in AdWords: Broad Match Modifier

Thursday, July 15th, 2010 by Mike Small
Google Buzz

Google recently announced a new keyword targeting feature on the Inside AdWords blogBroad match modifier is a middle ground between broad and phrase match.  The intent is to take phrase match and make it a little broader and broad match a little more controlled.

Implementing this feature works similarly to the standard broad, phrase and exact match keywords used today.   Instead of the brackets or quotation marks you use a plus (+) sign.  The plus sign modifies the word it is attached to so that it must appear in the searcher’s query exactly as is or a close variation.  Close variations include misspellings, singular/plural forms, abbreviations and acronyms, and ings (like “floor” and “flooring”).

Today you may have the broad match keyword of black hat.   As a standard broad match keyword this can match multiple variations such as black caps, gray hats or black baseball hat.  If you had that same word as a phrase match it may match on things like midnight black hat or black hat for baseball. With the new broad match modifier feature you can narrow down those broad matches and expand the phrase matches.

Enter your keyword as +black hat (Be sure there are no spaces between the + and modified words, but do leave spaces between words).  The resulting matches in this case could be black cap, fancy black dress hat, blck hat or black ski caps. The plus sign in front of black forces black to be in the searcher’s query.  If you were to enter your keyword like this, +black +hat, your matching results could be things like black hatt or black baseball hat or any variation as long as both black and hat are queried.

Note that broad match modifiers are designed for adgroups that contain mostly phrase and exact match words.  If you are mostly bidding on broad match adding the modifiers could result in a significant decline in clicks and conversions.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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Google Content Network is now the Google Display Network

Friday, June 18th, 2010 by Mike Small
Google Buzz

Google recently announced the creation of the Google Display Network as part of its continued focus on rapidly expanding display advertising opportunities.  The newly create Google Display Network, which now has its own website, will act as an “umbrella” for all the properties on which display ads can be run.  This means everything but search are part of the Display Network; YouTube, Google properties such as Google Finance, Gmail, Google Maps, Blogger as well as the million plus display partners.   All display ad types now fall under this umbrella including text, image, rich media, and video ads.

The process for running display ads is not changing, just the name.   Expect to see references to the Google Content Network changing over to Google Display Network in the coming weeks.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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Ad Extensions Tab Launched

Friday, May 21st, 2010 by Mike Small
Google Buzz

It wasn’t too long ago that we were writing about Google’s launch of new ad extension options on the search network.  Recent additions that allow you to enhance your search ads have included location, product, phone, and sitelink.  Utilizing these features can make your ads stand out among your competitors, such as the search ad for desktop computers below, and give your customers a more direct path to the best landing page for optimizing conversions.

Now Google is expanding further on Ad Extensions by launching detailed reporting in your AdWords Account with a new tab titled “Ad Extensions.”  The tab is available from the account level or the campaign level.  But keep in mind you will only see this new tab if you are using one or more of the ad extensions in your AdWords campaigns.

Select the Ad Extensions tab and then use the “view” drop down box to select which extension (location, phone, product or sitelink) you would want to view.  The data available includes, clicks, impressions, CTR, average CPC, cost and average position.

You can also download, schedule or email the report right from within the tab. If you have been using Ad Extensions already or have been thinking about using them let us know your experiences by commenting here.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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Yahoo and Microsoft Search Alliance Transition

Monday, May 10th, 2010 by Mike Small
Google Buzz

As most everyone knows by now, Yahoo! and Microsoft announced a Search Alliance last year and it was recently approved by the US government in February .  Essentially, the two companies will continue with two separate search engines, however Microsoft will run the technology for the organic search algorithms for both engines and the paid search for both will be powered by Microsoft’s current adCenter system.

A recent announcement from the new partners laid out a more defined time line for the upcoming transition as well as a bit on what advertisers can expect as the transition moves along.

The goal, as of now, is to get the transition process for US and Canada advertisers started in late summer 2010 and have it complete before the 2010 holiday season rolls around.  If things are not looking good for that holiday target, the transition team has promised to hold off until 2011 so as to not interrupt the critical holiday sales season.

To keep things running as smoothly as possible regular communication and updates, as well as tools to guide advertisers through the process have been promised.

Stay tuned for more as we get closer to the Yahoo! and Microsoft search alliance becoming a reality and tips and tricks we pick up as the transition begins to take place.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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Yahoo Search Marketing Desktop Tool is Getting Better

Tuesday, March 30th, 2010 by Mike Small
Google Buzz

The Yahoo Search Marketing desktop tool had been a long time coming when it was released last fall, yet is lacked a few key features we had become accustomed to in the other PPC desktop tools. If you have not used it much since the release, you may not know that Yahoo has been adding features with each upgrade.  These new features are  designed to make the management process of your Yahoo! Search Marketing accounts more efficient. The most recent release includes some very useful features that can cut the time spent managing and optimizing your accounts significantly.

1. Cut / Copy / Paste
You can now cut, copy and paste keywords, ads and adgroups by right clicking and selecting the option you want from the menu or by using short- cut keys.

2. Revert Changes
A new “Revert All” function lets you undo everything you did or undo just a few selected changes.

3. File Import
Importing a campaign or an entire account from Google AdWords is an easy 1 – 2 – 3 process now. 1 – Download from AdWords editor 2- Upload into Yahoo Search Marketing desktop 3 – Post changes.

As the Yahoo Search Marketing desktop tool gets more robust through the addition of features such as these, it can save considerable time in your PPC management.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

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Google’s Varied Search Ad Formats and Why You Should Use Them

Friday, December 4th, 2009 by Mike Small
Google Buzz

Not too long ago if you wanted to show a search ad on Google with something other than basic text you were limited to the Google Content Network.  But Google has been expanding the options on the Search Network and there are several search ad formats now available for you to chose.  Here are some of the formats and why you should be using them.

Ad Sitelinks

Allows for 4 links in addition to the ad header to pages on your site.

Google AdWords ad format - ad sitelinks

Use Ad Sitelinks to present the searcher with more options and potentially get them to the exact page on your site that they need thereby increasing the chances of a conversion.  Perfect for highlighting promotions, seasonal items, or new features.

Product Plusbox Enhancement

Links to your Google Merchant Account to show product images, pricing and descriptions.

Google AdWords Search Network Plusbox Ad

If you are running an e-commerce store there is no reason you should not be running Product Plusbox ads.  By allowing the customer to see a selection of your products along with pricing that are relevant to their search you are increasing your chances of getting the conversion.

Location Extensions

Attach your business address along with a map and driving directions.

Google AdWords Search Network Location Extention Ad

If you are a local business you can use the Location Extension ad to make your business stand out above the competition.  Let the searchers know they have the right location before they ever click on your ad.  This will help ensure you are getting the most relevant traffic from your ads.

Local Ads with Multiple Locations

For businesses with multiple locations attach your business address along with a map pinpointing each location in the searchers area.

Google Adwords Search Network Multiple Location Ad

Use these ads to promote chain businesses where there may be several locations to chose from in a customer’s local area.  Let the customer know they have options and you are nearby wherever they may be before they ever get to your site.

Using Google’s varied search ad formats can improve your conversion rate by getting more information in front of searchers so that they click on your ad and convert on your site.  Test different formats to find what works best for your business.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

See more posts by Mike Small

New AdWords Feature – Ad Sitelinks

Monday, November 9th, 2009 by Mike Small
Google Buzz

Google has added yet another feature to AdWords that is sure to draw searchers attention to your ads and steer them to the most appropriate page on your site to drive conversions.  Ad Sitelinks is currently in beta and enhances your search network text ads by adding up to four additional landing pages, that you set up, below your text ads.

Ad-Sitelinks

The addition of four more landing page options to an ad, for a total of 5 including the headline, allows the advertiser to make specific website information more readily available to searchers.  Think of the possibilities when it comes to seasonal and promotional offers.  When users can select a landing page that most closely matches their interests and needs the opportunity for a conversion increases as does your click through rate.

It is not just any ad that will qualify for Ad Sitelinks however.  Your ad must be in the first position of the top paid results and the CTR must be substantially higher than any other ad on the page.  Branded search terms are most likely to meet these requirements.

Without much extra work or changing your ads or keywords you can set up to 10 pages to show, of which the AdWords system will select four when they are relevant to the user’s search.

By differentiating your ad from all the others and giving searchers more options that more closely match their exact needs (not to mention a set up that takes only minutes) Ad Sitelinks should not be overlooked in your AdWords strategy.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

See more posts by Mike Small

New Google Analytics Features Just Announced

Tuesday, October 20th, 2009 by Mike Small
Google Buzz

Google has announced new Google Analytics features that users will start seeing as early as this week. Many of the updates will improve reporting and customization options, but the new ‘Intelligence’ reports is a unique feature as it is Google’s initial phase in bringing an algorithmic driven intelligence engine. Will many of the features will be available this week, some of the features will have a phased roll-out to all users over the next few weeks. Let’s take a quick look at the different features.

Expanded Goals & Site Engagement Goals

If you’ve got a website, then you can probably think of more than four things you’d like your visitors to be doing, and until now, Google Analytics has limited the number of configurable goals per profile to just four.  Sure, you can create 50 profiles and thus track up to 200 goals, but having to switch back and forth in your reports can be a bit cumbersome.  Well, here’s some very welcome news:

Comprehensive site performance measurement just got easier.  A newly released feature in Google Analytics now lets you create up to 20 conversion goals per profile, including new threshold goals!

Each profile now can be configured with up to four “Goal Sets”, each capable of housing five individual goals.  In your Traffic Sources reports, each goal set appears as its own tab (see screen shot below) and the goals associated with the set are listed out in plain text, just as before, to show you how your visitors are accomplishing the objectives of your site.

FourTabs

Goal configuration has a new look which follows the goal set organization.  For each goal set, you can add up to five individual goals (the remaining number of goals in each set are conveniently noted for you).  To add a new goal, just click on the “Add goal” link for the goal set you wish to add a goal to.

With all of these new goals to configure, it’s a good practice to use your goal sets to group your goals strategically.  For example, you might use Goal Set 1 to track a set of e-commerce related goals such as Successful Purchase, Added Item to Shopping Cart, Deleted Item from Shopping Cart, and things of that nature.  For your next set, you might want to track interaction goals such as Newsletter Signup, Followed us on Twitter, Logged In, etc…  The sky’s the limit, but make sure to consider how you’ll want to use your reports when configuring your new goals.

GoalSetup

Another change you’ll notice is the addition of two new goal types: Time on Site and Pages/Visit.  Previously goals could only be counted when a particular page URL was visited, but threshold goals will allow a conversion to be recorded for engagement metrics as well.  Have an ad-serving site and want to record a conversion when someone as seen 10 pages?  Now you can.  Serving up audio/ video or longer content pieces and want get an idea of how long people are listening, viewing or reading?  Thresholds can help!

TimeOnSiteGoal

Expanded Mobile Reporting

Google Analytics can now provide tracking for mobile applications build for iPhone and Android devices. With over 40 million iPhone users and almost 18 Android devices by year’s end, measure user engagement across mobile applications is becoming increasingly important.

In addition, Google Analytics will now be able to track traffic to mobile sites from all web-enabled mobile devices, regardless of whether JavaScript is enabled or not. By using a clever snippet of server side code (Available in PHP, Perl, JSP and ASPX), Google Analytics will provide expanded reporting on mobile devices and carriers.

ga-mobile-devices(2)

ga-mobile-carriers(2)

Advanced Analysis Features (including Advanced Table Filtering)

Google Analytics is offering a variety of advanced reporting features that will slightly take the load off of our spreadsheet programs. Secondary Dimensions will allow you to view multiple levels and combinations of data in a single view without having to drill down to each level. The Pivoting feature will let you cross-tabulate two difference metrics with two different dimensions. Finally, Advanced Table Filtering will enable you to filter the rows in a table based on different metric conditions and combinations.

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Unique Visitors as a new metric in Custom Reports

Now when you create a Custom Report, you can select ‘Unique Visitors’ as a metric against any dimension in Google Analytics! This new metric will allow marketers to see how many actual visitors make up any user-defined segment of your Custom Report.  An actual visitor is defined as a unique cookie.

Multiple Custom Variables

Over the next few months, Google will be releasing Multiple Custom Variables (MCV), giving power-users the flexibility to customize Google Analytics tracking and collect the unique site data most important to their business.  With this feature, users can classify any number of interactions on the site into trackable segments. Multiple custom user segments can now be collected at the page, session and visitor-level concurrently.

For example, you can now define and track visitors according to:

* Visitor attributes (e.g. member vs. non-member)
* Session attributes (e.g. logged-in or not)
* Page-level attributes (e.g. viewed Sports section)

NOTE: The initial rollout (Phase 1) of this feature does not include segment creation based on MCV and there is an initial limit of five simultaneous variables per page.

Syntax:
_setCustomVar(index, name, value, opt_scope)

MCV2

Share Segments and Custom Report Templates

In addition to the ability to create Custom Reports and Advanced Segments, you now have greater control over administering and sharing your customizations. Simply share the URL link for a custom report to anyone who has an Analytics account and a pre-formatted template will automatically be imported into their account. You can also select which profiles you want to share or hide your Advanced Segments and Custom Reports with.

Analytics Intelligence

New “Intelligence” reports provide automatic alerts of significant changes in the data patterns of your site metrics and dimensions over daily, weekly and monthly periods. It is a part of the initial release of an algorithmic driven intelligence engine. If your website experienced a 300% increase in referral traffic from Digg on a single day, Google Analytics will now automatically alert you of this event, without needing to mine through the data yourself to find that out. The Intelligence reports will already be configured with predefined alerts.

ga-intelligence(2)

Custom Alerts

Customers can create custom alerts to tell Google Analytics what to watch out for. They can set daily, weekly, and monthly triggers on different dimensions and metrics, and be notified by email or in the user interface when the changes occur. There will be 11 dimensions and 18 metrics to choose from when configuring a custom alert.

ga-alerts(2)

Stay tuned to the blog as we provide an in-depth analysis of each of the new features and how you can better leverage these tools to gain more insight to user activity on your website.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

See more posts by Mike Small

View-Through Conversions now Available for Google Display Ads

Monday, October 5th, 2009 by Mike Small
Google Buzz

Google recently announced the availability of an additional metric to determine the success of your content network display ads in driving conversions.  In simple terms, view-through conversion metrics are going to show you the number of online conversions that happened within 30 days after a user saw your content display ad but did not click on it.   (Note this new feature is for content display ads only, no search ads or text ads.)

So how does this work?  Say I am reading my favorite website and I see a display ad for a 50% off sale on running shoes. My son needs new shoes but I can’t remember his shoe size.  So I make a mental note to confirm his size and come back later to order.  Three days later I type in the URL of the site I saw in the ad and order a new pair of shoes.   The original view was tracked through the AdSense cookie so Google knows a particular ad was displayed.  When I return later (within 30 days) and go to the website that cookie determines that an ad was displayed previously and attributes my purchase to the display of the ad.

This gives one more level of data to determine the effectiveness of your ads.  Previously you never knew if an ad displayed, but not clicked on, got the user to remember your name and come to your site later.  It also provides another tool to determine if a particular site on the content network is beneficial to your goals.  Maybe it does not convert on the first display but users come back later and convert.  Those sites might have been blocked in the past as non-converting.

You will find the view-through conversion data in your campaign, adgroup, ad and keyword reports as long as you have conversion tracking implemented.




Mike Small
Mike Small leads the SEM and paid search efforts at WebShare. You can find out more about Mike here.

See more posts by Mike Small