On the Spot: Google's Brett Crosby

Everyone who has a website and a search marketing plan knows just how indispensable solid analytics data has become. While solid analytics packages were only available at a premium not long ago, the introduction of Google Analytics has given the power of information to any website owner for a very competitive price: free.

Google Analytics has continued to mature since its release, undergoing a large scale change to the enhanced version 2 earlier this year, and the Google Analytics team didn’t stop there. Recently a number of new features have been announced, and we caught up with Brett Crosby, Senior Manager at Google Analytics to talk about the latest and greatest:

Webshare is a Google Analytics Authorized consultancy, and can help you get the most out of your analytics. We offer a wide range of services, from Google Analytics training to Google Analytics consulting, and can work with projects of virtually any size.

If you’re using Site Targeting in your Google Adwords advertising strategy, then you’ll want to know about the two changes that Google announced to this feature this yesterday.

Google Adwords Site Targeting has been around for a couple of years now and has allowed advertisers to broaden the scope of where their advertisements might appear by leveraging a large and established network of websites that have the ability to display Google Ads. An advertiser had the ability to browse through the myriad websites within Google’s Content Network and choose those that it would like to display text, image, and even video ads on.

Yesterday Google took this two steps further, and here’s the highlights:

1) Advertisers may now select not only the site they wish their ads to appear on, but also the specific section and location of the website. Why is this important? Well, let’s say you’re using Google ads to generate business selling all inclusive cruise packages. Wouldn’t it be nice to tell Google to show your ads in the travel section of your chosen news site? Or the cruises section of the travel magazine website you’ve selected?

Absolutely, and now you can.As a side note, this change prompted Google to change the name of this feature from “Site Targeting” to “Placement Targeting.”

2) Advertisers now have the ability to choose a Cost Per Click (CPC) bidding option. Until now, Site Targeting (oops, “Placement Targeting”) has relied on Cost Per Impression (CPM), or a price per 1,000 impressions of your ad. If you’ve been at Adwords long enough, you know that one of the most important features of paid search is the ability to turn many dials to zero in on the optimal financial well being of your campaigns, ad groups, ads, and keywords. A CPC model gives you a little more control over what you’re willing to spend for each visitor that your ad brings to your website.

Keep in mind that CPM models still do have a purpose – if you’re interested in maximum exposure and branding type activities, you’ll still be able to choose this option.

If you’d like to give Placement Targeting a try, you can get started for as little as a $0.01 bid in the CPC model or $0.25 for your first 1,000 impressions. Just log into your account, navigate to your main “Online Campaigns” table on the Campaign Summary page, and click on “Placement-targeted” in the Create New Campaign option on the top right.

WebShare is a Google AdWords Qualified Company, and if you need consulting or training on your Google AdWords account, we can help. From in depth training modules on pay per click marketing to daily active management, WebShare has the Adwords Consulting solution to fit your needs.

This past week Google held its annual analyst day and they also recently reported their Q3 2007 earnings. Nick Fox, director of product management in the advertising division made the statement during Analyst day, “the quality of ads is still quite low”. He was referring to the sponsored ads displayed on Google’s search and content networks, and Nick was clearly telling analysts that Google Adwords can still bring in a whole lot of money for the search engine gorilla.

Now just as a majority of us tend to get sick of hearing about the “big dog” winning all the time, at first I cringed with jealousy at the thought of Google making even more money than they do today. But the reality is…he’s right. The quality of the majority of ads displayed is poor.

Why is this? Have people lost creativity in their ad writing? Maybe, but I don’t think so for the greater part. I think it is because people misunderstand the power of continually improving their pay per click campaigns. Most people seem to have a “put up a billboard and field the calls it generates” mentality when it comes to pay per click. That strategy only works for a lucky few, and even for those lucky few it can always be done better. The key to a good pay per click campaign is the pay per click management of that campaign.

It is how someone effectively oversees the ads and distribution of the bids continually. Managing a pay per click campaign requires attention at the keyword, adgroup, and ad level, and one of the most important aspects of the management is constantly improving the quality of the ads themselves with testing. Constant testing will improve your ad campaigns in their ability to (a) attract clicks and (b) attract clicks that are likely to convert. You need to be testing unless you are converting at 100%, which is highly unlikely. It makes simple business sense.

So if pay per click management is one of the most important things to do for your advertising budget, then why are people simply neglecting it? We believe it comes down to time and resources. Companies need to put in the resources to manage their pay per click campaigns to get effective results. Some campaigns need to be managed on a daily basis, and this can significantly draw time from a smaller business’s pool of people. If your business is having trouble finding the time and people to manage campaigns, then there are options that can give you an alternative to neglecting your pay per click advertising. WebShare offers different levels of pay per click management that can meet your needs, from training to active day to day management. We can provide your business the resources and consulting to effectively manage your accounts with Google Adwords, Yahoo! Marketing Solutions, or Microsoft Digital Advertising Solutions.

WebShare is a Yahoo! Search Marketing Ambassador and Google AdWords Qualified Company, and can help you with your Google AdWords Management as well as your Yahoo! Search Marketing, Microsoft adCenter, and Ask.com paid search accounts. We help clients maximize their advertising budgets with solutions that range from training to active daily management. We look forward to helping bring you to the next level.

by David Booth
Founding Partner at WebShare, LLC

In the world of Ecommerce, those of us who have been involved in conversion marketing and statistical testing know just how big an impact even the smallest of details can make to website performance and the bottom line. Some buttons just work better than others. Some product images provoke more purchases time and time again. Some colors are more likely to cause newsletter signups than others, and even details like punctuation and capitalization can have an effect on the rate at which your site converts visitors into monetized customers.

For some time now, the timeliness, breadth and depth of analytic data available about an array of usage metrics for websites has created a statistician’s dream – the capability to test virtually any aspect of a website and observe its relationship on conversions, time spent on a website, or any other measurable aspect of the visitor’s experience. Well, thanks to tools like Google’s Website Optimizer, you don’t have to be a statistician to reap the benefits of statistical conversion testing and ensure that you’re constantly improving the performance of your online activities.

We caught up with Google’s Website Optimizer Product Manager Tom Leung to talk about the new set of Website Optimizer features that was released yesterday, and here’s what he had to say:

A good conversion marketing strategy includes consistent experimentation of every aspect of your website. With tools like Google’s Website Optimizer available, it’s now easier than ever to set up tests and find out what aspects of your website can be changed to improve your bottom line. If you’re not converting at 100%, then you should have a test running!